Shipping policy
Processing Time:
Orders are typically processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has shipped.
Shipping Rates:
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Free Shipping on all Continental U.S. orders $99 and over.
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Orders under $99 ship for a flat rate of $7.
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Orders shipped to Hawaii, Alaska, Puerto Rico, and other U.S. territories include an additional $10 fee.
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Expedited shipping options are available at checkout for an additional cost.
Delivery Methods:
All orders ship via ground service unless a priority or expedited option is selected at checkout.
Estimated Delivery Times:
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Standard Ground: 3–7 business days
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Priority: 2–3 business days
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Expedited: 1–2 business days
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U.S. Territories: 5–10 business days
Delivery times are estimates and may vary due to carrier delays or weather.
Order Tracking:
You’ll receive tracking details by email once your order ships.
Lost or Damaged Packages:
If your order arrives damaged or is lost in transit, contact us within 7 days of delivery confirmation (or expected delivery date) at hello@marzeajewelry.com or 1-888-449-1171.