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Frequently Asked Questions
Please see below for answers to common questions from customers
Care & Materials
Bangles
Each bangle is designed to move with you, flexible, waterproof, and filled with gold or silver leaf. To maintain their shine:
- Wipe gently with a soft cloth after wearing.
- Avoid exposure to perfumes, lotions, or harsh chemicals.
- Store them separately to prevent scratches.
Beaded Bracelets
Our beaded bracelets are handmade with natural stones, pearls, crystals, or glass beads strung on durable elastic or woven thread. Each one is unique, meant to be worn daily and cared for with intention.
- Roll them on and off your wrist, don’t pull or stretch.
- Avoid contact with perfumes, or lotions.
- Wipe gently with a dry cloth to remove oils or residue.
- Store flat or in a soft pouch to prevent tangling or tension on the elastic.
Beaded & Wool Mochilas
Our mochilas are handmade by Indigenous artisans in Colombia using ancestral techniques. They are works of art, treat them with care.
- Spot clean gently with a soft, damp cloth.
- Avoid machine washing or soaking in water.
- If your mochila includes bead embroidery, avoid friction or sharp objects that could pull the threads.
Materials
Each Marzea creation carries the touch of the artisan’s hand.
- Bangles: flexible resin filled with gold or silver leaf, weightless, waterproof, and made to move with you.
- Beaded Bracelets: natural stones, pearls, crystals, or glass beads strung on flexible cord or woven thread.
- Beaded Mochilas: thousands of glass beads, hand-stitched with durable nylon thread and lined with recycled satin.
- Wool Mochilas: 100% natural sheep wool with hand-stitched bead embroidery.
Because each piece is handmade, small variations in color or texture are part of its natural character, a mark of authenticity, not imperfection.
30-Day Guarantee
We stand behind the quality of every Marzea piece.
If for any reason you’re not satisfied, you can return your jewelry within 30 days of delivery for a full refund or exchange. No questions asked.*
*Items must be in good condition and include the original packaging.
Our guarantee does not cover damage caused by misuse, accidents, or normal wear and tear.